Returns & Exchanges
We want you to be as cozy as possible, which is why we offer a 30-day return period for all unworn and unwashed items in their original packaging. Whether you need a different style or a full refund, our hassle-free process ensures you stay stress-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place your Oodie items back into their original packaging or a secure mailer, ensuring all tags and ribbons are still attached.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
- 4.Drop and Track
Drop your package off at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.